Post by Mibu on Aug 17, 2016 3:30:40 GMT
The Admin. team has contemplated a contingency plan in case of a server roll back may occur. Here at UnderworldMU, the Admin. team appreciates the time and effort that a player invests in the server. Hence, the following policies will be in place.
1. Please provide a screen shot of your characters, inventory, and storage to a post in the forum; and the Admin. team will personally restore your items for you. This is in place in order to protect the server from any and all fraudulent claims that may occur.
2. Please provide a screen shot of your web account with the corresponding credits. Same reasoning for the 1st policy.
3. Please provide a current screen shot of your account, with the missing items.
4. Please provide the date and time of your last login, and the date and time when your items disappeared from your account.
5. Please be advised that all illegally duplicated items are deleted without notice due to server maintenance; and hence, the Admin. team and staff are not responsible for any illegal items that may disappear as a result.
6. The Admin. team may reserve the right not to replace any lost items due to illegal duping. If the item has disappeared and said to be bought from the web market, we may assume that the item was an illegal copy. In this situation, please provide a screen shot of the item with the corresponding vendor, and both the Admin. team and staff will investigate said vendor. However, if a player cannot provide the required proof, then unfortunately we may not return the missing item for you.
7. Please be advised that sharing account information is strictly prohibited; however, there are instances that a player does share his/ her account information. In some cases, the player who shared their account information found that all the items and credits have disappeared. In this case, please provide the ign of the player with whom the account information was shared with, and the matter will be personally investigated by an Admin. team member. Furthermore, the victim will receive a starter set for his/ her character until the matter has been fully investigated. If the player who shared his/ her account is found to be an accomplice to exploiting this rule, a corresponding penalty will be executed as outlined in the "Punishment Rules" section.
These rules are subject to change without notice, and the Admin. staff reserves the right to change any policy as deemed reasonable. Additionally, the Admin. team sees the value of the players within this server, and value the time and loyalty players invest with us.
1. Please provide a screen shot of your characters, inventory, and storage to a post in the forum; and the Admin. team will personally restore your items for you. This is in place in order to protect the server from any and all fraudulent claims that may occur.
2. Please provide a screen shot of your web account with the corresponding credits. Same reasoning for the 1st policy.
3. Please provide a current screen shot of your account, with the missing items.
4. Please provide the date and time of your last login, and the date and time when your items disappeared from your account.
5. Please be advised that all illegally duplicated items are deleted without notice due to server maintenance; and hence, the Admin. team and staff are not responsible for any illegal items that may disappear as a result.
6. The Admin. team may reserve the right not to replace any lost items due to illegal duping. If the item has disappeared and said to be bought from the web market, we may assume that the item was an illegal copy. In this situation, please provide a screen shot of the item with the corresponding vendor, and both the Admin. team and staff will investigate said vendor. However, if a player cannot provide the required proof, then unfortunately we may not return the missing item for you.
7. Please be advised that sharing account information is strictly prohibited; however, there are instances that a player does share his/ her account information. In some cases, the player who shared their account information found that all the items and credits have disappeared. In this case, please provide the ign of the player with whom the account information was shared with, and the matter will be personally investigated by an Admin. team member. Furthermore, the victim will receive a starter set for his/ her character until the matter has been fully investigated. If the player who shared his/ her account is found to be an accomplice to exploiting this rule, a corresponding penalty will be executed as outlined in the "Punishment Rules" section.
These rules are subject to change without notice, and the Admin. staff reserves the right to change any policy as deemed reasonable. Additionally, the Admin. team sees the value of the players within this server, and value the time and loyalty players invest with us.