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Post by ladyetta on Oct 12, 2016 17:17:30 GMT
Hi, I buy on 11.10.2016 with paypal 2 packege of credits at 10 dolars each but dont recive the credits. Pls help me with that problem. Ty.
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Post by Asyong on Oct 14, 2016 1:03:45 GMT
Greetings,
The staff team will investigate on this matter, Please standby and wait for further announcement.
Again, We do apologize for the inconvenience.
If you have any questions, please do not hesitate to contact the Game Masters, Moderators and Admins directly.
Thank you.
Sincerely,
Asyong
MODERATOR
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Post by ladyetta on Oct 16, 2016 20:10:19 GMT
and ?? what about my problem?
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Post by Asyong on Oct 17, 2016 12:40:12 GMT
and ?? what about my problem? Greetings, The owner Uvogin has not yet arrived... if you can wait for him... his the only person who has access to Pay-pall. or you can cancel your donation since Sir Uvo did not receive the money yet.. and try again later... If you have any questions, please do not hesitate to contact the Game Masters, Moderators and Admins directly. Again we are sorry for the inconvenience. Thank you. Sincerely, Asyong
MODERATOR
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Post by Mibu on Oct 18, 2016 11:42:43 GMT
Greetings,
I do realise your frustration given the current situation. Although i am unable to fix the problem immediately due to personal engagements, i do my utmost to resolve your issue as soon as i am able.
Please give me a 3-5 days to investigate the matter, and i will personally add your credits to your account or provide you with a refund after the payment has been confirmed.
Again, i do sincerely apologize for the problem caused by technical difficulties.
Sincerely,
Mibu
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